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Winning with... series
Latest Book in Series
Callers from Hell — they scream, sob, and sometimes they’re so incoherent you can’t understand them!
Shaun Belding’s new book tells you how to help defuse conflict, identifies effective strategies such as LIFT (Listen to your customer; Involve yourself; Focus on the...
Shaun Belding’s new book tells you how to help defuse conflict, identifies effective strategies such as LIFT (Listen to your customer; Involve yourself; Focus on the...
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