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Culture Rules

The Leader's Guide to Creating the Ultimate Competitive Advantage

Published by Matt Holt Books
Distributed by Simon & Schuster

About The Book

Wall Street Journal Bestseller

Publishers Weekly Bestseller

Create the company culture of your dreams—and make it last.

In every organization, people either love their work or loathe it; they contribute or coast. Your culture can be soul enriching or soul crushing. Your culture gives life or takes it. Your employees care deeply or couldn’t care less. Your organization’s culture can become the most valuable intangible asset you steward. You can build a high performance culture—a place where people and the organization win.

But cultures like this don’t just happen overnight—leaders are responsible for fostering them. So, what really contributes to a thriving culture? What can a leader do to make a difference? Mark Miller and his team conducted a global study with more than 6,000 participants from ten countries to find the answers to these questions and more.

In Culture Rules, leaders will learn the three simple rules that determine the health, vitality, and sustainability of culture, enabling them to build organizations that uncover untapped potential and transform it into performance.

Play the game well and you’ll be astonished by what your organization can become. Culture rules!

About The Author

Mark Miller serves as the Vice President of High Performance Leadership at Chick-fil-A, Inc. He began his career at Chick-fil-A more than four decades ago as an hourly team member in one of the chain’s local restaurants. Shortly thereafter, he became the 16th corporate employee when he went to work in the warehouse. Since that day, he has served in leadership roles across the business including, Corporate Communications, Quality & Customer Satisfaction, Restaurant Operations, Training & Development, and more. During Mark’s tenure, Chick-fil-A’s annual sales have grown from $75 million to almost $20 billion.

For the last 25 years, Mark has focused his energy on serving leaders: helping them grow themselves, their teams, and their organizations. He has traveled the world encouraging and equipping leaders. Mark began writing years ago when he teamed up with Ken Blanchard to write the international bestseller, The Secret. Over one million copies of Mark’s books are in print in 25 languages. Culture Rules is his 11th book to date.

Product Details

  • Publisher: Matt Holt Books (July 3, 2023)
  • Length: 264 pages
  • ISBN13: 9781637742877

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Raves and Reviews

"""Mark Miller has put together a comprehensive collection of advice around the most elusive aspect of business success. Every leader will no doubt find something valuable in Culture Rules to apply to their organization.""
Patrick Lencioni, New York Times Bestselling Author, The Five Dysfunctions of a Team

""This book takes what can often be a fuzzy topic, culture, and clarifies it with tactical practical advice that will improve your organization today. Culture is the hardest thing to build and the easiest thing to lose. Give you and your team a secret weapon.""
Jon Acuff, New York Times Bestselling Author, Soundtracks: The Surprising Solution to Overthinking

""Today's top talent are selecting organizations based on culture and the potential to grow and develop, both professionally and personally. In Culture Rules, Mark Miller provides the framework to create and sustain a world-class culture for any organization, regardless of size.""
Andrew Cox, Chief of Staff and Vice President of Leadership Development, Wellstar Health System

""The right culture is foundational to the success of any business. Mark skillfully guides leaders to the achievement of a differentiated and impactful institutional culture.""
—Julie Charlestein, CEO Premier Dental Products and Author of How to Lead Your Family Business

""For leaders looking to create a winning culture within your organization, Culture Rules is your answer. Mark Miller touches on every aspect in this book for leaders to have a thriving culture. I've seen it firsthand when I put some of these concepts into action within my organization.""
—Tyrone Oliver, Commissioner, Georgia Department of Juvenile Justice

""I've been a fan of Mark Miller for years and have loved all his books. Culture Rules combines Mark's decades of leadership experience; a multiyear, multimillion-dollar study on organizational culture; and listening to thousands of global leaders to unearth the universal truths about building High Performance Cultures.""
Tommy Spaulding, New York Times Bestselling Author of The Heart-Led Leader and The Gift of Influence

""Far too many leaders assume that organizations with great cultures are soft on performance. Mark Miller makes the case in Culture Rules that nothing could be further from the truth. High Performance Cultures enable people and their organization to win.""
—Ryan Leak, Executive Coach, Communicator, and Author of Chasing Failure

""After leading for more than forty years in one of the world's great organizations, Mark Miller has written the definitive work on how to create a High Performance Culture—one where the people and the organization both win! Culture Rules will unlock yours and your team's greatness.""
—Todd Duncan, New York Times Bestselling Author, High Trust Selling: Make More Money in Less Time with Less Stress

""Culture Rules provides a practical road map for human-centered leaders to build stronger cultures. Whether you're an executive working to influence large-scale change or a team leader working to build a great culture on your team, this book will inspire your thinking and give you easy-to-implement approaches to build the culture you need.""
—Karin Hurt, CEO of Let's Grow Leaders and Author of Courageous Cultures"

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