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Be Amazing or Go Home
Seven Customer Service Habits that Create Confidence with Everyone
By Shep Hyken
Published by Sound Wisdom
Distributed by Simon & Schuster
Table of Contents
About The Book
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn’t an out-of-reach goal. In fact, amazement is a habit that anyone can master—and Shep Hyken knows the tricks to making it your own.
In Be Amazing or Go Home, Shep shares the secrets behind making his motto “Always Be Amazing!” an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:
In Be Amazing or Go Home, Shep shares the secrets behind making his motto “Always Be Amazing!” an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:
- Showing up ready to be amazing
- Being proactive
- Craving feedback
- Taking responsibility
- Embracing authenticity
- Focusing on excellence
- Turning misery into magic
Product Details
- Publisher: Sound Wisdom (October 1, 2019)
- Length: 232 pages
- ISBN13: 9781640951495
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Raves and Reviews
"A great read for employees, managers, executives, and even people who just want to improve their relationships."
– Jeremy Watkin, head of quality at First Call Resolution
"This is not just another business book with buzzwords and platitudes! Shep Hyken is the internationally recognized leading authority in this space. He uses entertaining storytelling to make critical points about consistently providing the best in customer experiences! Don't miss this one."
– Don Hutson, New York Times #1 Bestselling Author, Hall of Fame Speaker, and CEO of U.S. Learning
"The seven amazement habits are must-haves for any company--or any employee--that wants to succeed and thrive in today's experience-focused economy."
– Dennis Snow, Professional Speaker and Bestselling Author of Lessons from the Mouse
Resources and Downloads
High Resolution Images
- Book Cover Image (jpg): Be Amazing or Go Home Trade Paperback 9781640951495
